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Circle Translations uses industry standard efforts, such as firewalls, antivirus, back up storage (offline) to safeguard the confidentiality of your personal information. However, as all security measures are subject to possible unlawful circumvention, we cannot and do not provide any guarantees regarding the effectiveness of the security in place or our ability to prevent third parties, acting unlawfully, from obtaining information protected by us. Circle Translations cannot and does not guarantee that any personally identifiable information provided to us will not become public under any circumstances. Circle Translations cannot ensure that your identity, telephone number, work or home address and other personal identifying will not be discovered unlawful means. Important and private information should be protected by you. Circle Translations encourages all users to maintain a pseudonymous identity when using our services or any other public aspects of the website.
We use your personal information to provide the Services we offer: User email address is not shared or displayed.
Circle Translations may archive information, including personal information you provided in the course of using our services and any other aspects of the Circle Translations services/website. We store that information on servers that are controlled by Circle Translations. Archived information will not ordinarily be erased unless requested. Upon request, archived data may be sent to the user via email or deleted from our archives.
We may use personal information for internal auditing, research and analysis to operate and improve the services we offer.
We will not share your information with third parties, with the exception of the following:
Circle Translations offers guarantees on quality and delivery dates.
If you are not satisfied with the outcome, we will provide another version as quickly as possible. In case second version is still unacceptable, you shall have the right to a partial or total reimbursement. The conditions and procedure for contesting a job are described below.
These general sales conditions apply to all jobs carried out by Circle Translations for its clients.
Technical documents shall be accompanied by reference documents supplied by the client and/or drawings and/or diagrams that provide a clearer understanding of such documents (if available).
The cost of a translation shall be calculated using word count in the source document, unless otherwise previously established in writing.
In the event that a client cancels an order, all work already effected shall be billed at 100%, while work which is suspended shall be billed at 30%.
Unless otherwise specified, all invoices must be paid within seven days from the date they are issued.
Any late payment or failure to pay shall be a cause for immediate collection of the entire amount due from the client, without any previous notice. Circle Translations reserves the right to request interest, according to the official rate determined by Lithuanian authorities in effect as of the date that such late payment is made. Moreover, the client must reimburse any expenses Circle Translations incurs to settle the case.
All work in progress shall be suspended in the event of late payment.
Circle Translations shall not be held liable for any reason whatsoever for translations which are not stylistically satisfactory. Particularly for advertising and promotional material, the services of Circle Translations shall be limited to simple translation, unless expressly requested. Circle Translations shall not be liable for drafting the translated text in, for example, an advertising style that is different from the source text. Our liability shall be limited to the invoice amount.
Complaints shall only be taken into consideration if received by email or registered mail within seven days of delivery of the job(s) or part of the job(s). Once the above time period has elapsed, the translation shall be considered correct.
In case of a unsatisfied client where a complaint is made within the established timeframe, Circle Translations. agrees, at its own expense, to deliver an edited version of the disputed translation within five business days. This second document shall be used to judge the quality of the translation in order to establish the amount of reimbursement, at Circle Translations own discretion.
Circle Translations shall not be held liable for delays caused by malfunctioning modems, email and/or other mail or carriers, not directly controlled by Circle Translations
Mistake present in one part of the translation shall not be grounds, for any reason whatsoever, for questioning the entire translation. Circle Translations reserves the right to make modifications to the translation in such case.
Only written agreements between two parties shall be taken into consideration. The Court of Vilnius shall have jurisdiction for all disputes. In the event of failure to pay, all representation of partial or total reproduction of such translation shall be deemed illegal. Circle Translations reserves the right to request immediate payment of the translation and compensation for copyright, where applicable, from a client who uses unpaid content.
Circle Translations and/or our suppliers shall not be liable, for any reason whatsoever, for special, indirect, or consequential damages or for any other damages of any type resulting from the loss of rights to use, loss of information, or lost profits, whether they result from the performance of a contract, negligence, or other detrimental actions, deriving from the services of Circle Translations.
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