Cookie Policy for Circle Translations

This is the Cookie Policy for Circle Translations, accessible from www.circletranslations.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

• Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
• The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

• We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Circle Translations uses industry standard efforts, such as firewalls, antivirus, back up storage (offline) to safeguard the confidentiality of your personal information. However, as all security measures are subject to possible unlawful circumvention, we cannot and do not provide any guarantees regarding the effectiveness of the security in place or our ability to prevent third parties, acting unlawfully, from obtaining information protected by us. Circle Translations cannot and does not guarantee that any personally identifiable information provided to us will not become public under any circumstances. Circle Translations cannot ensure that your identity, telephone number, work or home address and other personal identifying will not be discovered unlawful means. Important and private information should be protected by you. Circle Translations encourages all users to maintain a pseudonymous identity when using our services or any other public aspects of the website.

We use your personal information to provide the Services we offer: User email address is not shared or displayed.

Circle Translations may archive information, including personal information you provided in the course of using our services and any other aspects of the Circle Translations services/website. We store that information on servers that are controlled by Circle Translations. Archived information will not ordinarily be erased unless requested. Upon request, archived data may be sent to the user via email or deleted from our archives.

We may use personal information for internal auditing, research and analysis to operate and improve the services we offer.

We will not share your information with third parties, with the exception of the following:

• We may provide information to Service Providers to help us bring you the Services we offer. Our Service Providers may have access to your personal information for use in connection with business activities.
• We may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, agents or government agencies.
• If the Ownership of all or substantially all of the Circle Translations business or assets were to change, your User information would likely be transferred to the new Owner(s).
• As of May 25, 2018, Circle Translations website is fully compliant with GDPR.
• The General Data Protection Regulation (GDPR) will officially take effect on May 25, 2018.
• GDPR extends the data privacy rights of all European individuals and gives them the power to better control their data. Companies that provide services, and process personal data of these European individuals, must comply with all GDPR set of regulations. There are specific and clear requirements that these companies must meet, and basic rights that European individuals can exercise with these companies. More information about GDPR can be found in the official GDPR European Union’s website:https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en

Cookie policy

We Guarantee

Circle Translations offers guarantees on quality and delivery dates.

If you are not satisfied with the outcome, we will provide another version as quickly as possible. In case second version is still unacceptable, you shall have the right to a partial or total reimbursement. The conditions and procedure for contesting a job are described below.

General Sales Conditions

These general sales conditions apply to all jobs carried out by Circle Translations for its clients.

Technical documents shall be accompanied by reference documents supplied by the client and/or drawings and/or diagrams that provide a clearer understanding of such documents (if available).

The cost of a translation shall be calculated using word count in the source document, unless otherwise previously established in writing.

In the event that a client cancels an order, all work already effected shall be billed at 100%, while work which is suspended shall be billed at 30%.

Unless otherwise specified, all invoices must be paid within seven days from the date they are issued.

Any late payment or failure to pay shall be a cause for immediate collection of the entire amount due from the client, without any previous notice. Circle Translations reserves the right to request interest, according to the official rate determined by Lithuanian authorities in effect as of the date that such late payment is made. Moreover, the client must reimburse any expenses Circle Translations incurs to settle the case.

All work in progress shall be suspended in the event of late payment.

Circle Translations shall not be held liable for any reason whatsoever for translations which are not stylistically satisfactory. Particularly for advertising and promotional material, the services of Circle Translations shall be limited to simple translation, unless expressly requested. Circle Translations shall not be liable for drafting the translated text in, for example, an advertising style that is different from the source text. Our liability shall be limited to the invoice amount.

Complaints shall only be taken into consideration if received by email or registered mail within seven days of delivery of the job(s) or part of the job(s). Once the above time period has elapsed, the translation shall be considered correct.

In case of a unsatisfied client where a complaint is made within the established timeframe, Circle Translations. agrees, at its own expense, to deliver an edited version of the disputed translation within five business days. This second document shall be used to judge the quality of the translation in order to establish the amount of reimbursement, at Circle Translations own discretion.

Circle Translations shall not be held liable for delays caused by malfunctioning modems, email and/or other mail or carriers, not directly controlled by Circle Translations

Mistake present in one part of the translation shall not be grounds, for any reason whatsoever, for questioning the entire translation. Circle Translations reserves the right to make modifications to the translation in such case.

Only written agreements between two parties shall be taken into consideration. The Court of Vilnius shall have jurisdiction for all disputes. In the event of failure to pay, all representation of partial or total reproduction of such translation shall be deemed illegal. Circle Translations reserves the right to request immediate payment of the translation and compensation for copyright, where applicable, from a client who uses unpaid content.

Liability

Circle Translations and/or our suppliers shall not be liable, for any reason whatsoever, for special, indirect, or consequential damages or for any other damages of any type resulting from the loss of rights to use, loss of information, or lost profits, whether they result from the performance of a contract, negligence, or other detrimental actions, deriving from the services of Circle Translations.